Information We Collect
We may collect basic information when you interact with our website or contact our team, including:
 

• Name

• Email address

• Phone number

• General inquiries or messages submitted through contact forms

We may also collect limited technical information automatically such as browser type, pages visited, and general location data through website analytics tools.

 
Appointment Scheduling and Medical Forms
Auravet uses secure third party platforms to manage client records, appointment scheduling, and medical forms.

When you schedule an appointment or complete intake forms, you may be redirected to an external system that securely stores your information. Information submitted through these systems is governed by their respective privacy policies.
 
Auravet only accesses this information for the purpose of providing veterinary care, communicating with clients, and maintaining accurate medical records.

 
How Your Information Is Used
Information collected through our website may be used to:
 

• Respond to inquiries

• Schedule appointments

• Send appointment confirmations or reminders

• Communicate about your pet's care

• Improve our website and services

 
We do not sell or rent personal information.
 
Communication
If you provide your phone number or email address, you may receive service-related communications from Auravet, including:
 

• Appointment confirmations

• Appointment reminders

• Follow up communication regarding your pet's care

 
Message and data rates may apply depending on your mobile carrier. You may opt out of text messages at any time by replying STOP.

Information Sharing
Auravet may share information only when necessary to operate our services. This may include:
 

• Veterinary record management platforms

• Payment processors

• Communication tools used for appointment reminders

• Legal or regulatory requirements

 
All third-party service providers are expected to maintain appropriate security and confidentiality standards.
 
Data Security
No online system can guarantee absolute security, but we take reasonable measures to protect personal information and work with platforms that use secure systems for storing medical records and client information.
 
Children's Information
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.
 
Changes to This Policy
Auravet may update this privacy policy as needed to reflect operational or legal changes. Updates will be posted on this page.

Contact Us
If you have questions about this privacy policy or how your information is used, please contact us at team@auravetcare.com or 540-300-1309